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Shipping Policy

 

UK Shipping

We aim to deliver UK orders within 2-5 working days. Delivery costs are determined by the size and weight of your purchase. We advise that you provide an address for delivery where you or someone on your behalf will be available to sign for your parcel as deliveries take place during business hours and require a signature upon receipt. If there is no answer at the address when your parcel arrives, you will be left a calling card with instructions on how to collect your order or rearrange delivery. All orders are sent via Royal Mail or via a courier service. You will receive an email on dispatch of your order, letting you know it's on its way.

 

International Delivery

No matter where you are in the world, we will deliver to you! Delivery costs will vary depending on the size and weight of your purchase and the destination of your delivery. Please see the table below for a full list of prices. We aim to deliver to international destinations within 15 working days.

We advise that you provide an address for delivery where you or someone on your behalf will be available to sign for your parcel as deliveries take place during business hours and require a signature upon receipt. If there is no answer at the address when your parcel arrives, you will be left a calling card with instructions on how to collect your order or rearrange delivery. All goods will be sent using the 'Royal Mail International Signed For' service.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the order. Unfortunately, we have no control over these charges and cannot estimate what the cost will be as customs policies and import duties vary greatly between countries. We suggest that you contact your local customs office for current charges before you order to avoid any unexpected charges.

 

Local Collection

If you wish to collect your purchase yourself, local collection free of charge is permitted. Please select this option during checkout and get in touch with us to arrange a suitable date for collection.

 

Personal Delivery Service

We also run a delivery service where we will personally deliver your purchase. This is priced separately and available on demand for UK orders. Please select this option at checkout and contact us so we can arrange a date and a price

 

Delivery Rates

 

Parcel Size

Weight

UK Cost

EU

WZ1

WZ2

Very Small

Up to 3kg

£12

£20

£45

£60

Small

Up to 5kg

£18

£26

£60

£75

Medium

Up to 10kg

£25

£34

£90

£130

Large

Up to 20kg

£37

£43

£150

£225

Very Large

Up to 30kg

£50

£65

£300

£350

 

 

Shipping Rates 

If you have any further questions regarding the shipping policy, please give us a call on +44 [0] 1600 860950 or email [email protected] and one of the team will try to get back to you within 24 hours. Please bear in mind our website office hours are 8:30am-5pm Mon-Fri.